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Dista Service
Maximize Field Service Efficiency
Ensure seamless service agility with AI-driven field service management software.
1000+
enterprises and growing
startups trust us
1000+
enterprises and growing startups trust us
Improve First-Time Fix Rate by 70%
Increase Delivery Productivity
by 35%
- Auto-assign tasks to ensure technicians have the right tools for the job
- Offer real-time collaboration and access to knowledge resources
- Optimize routes and prioritize assignments using business variables
Boost Field Technician Productivity by 45%
- Minimize technician downtime with intelligent scheduling
- Deliver seamless customer service while controlling service outcomes
- Monitor job progress and ticket resolutions for higher delivery efficiency
Increase Daily Job Completion by 32%
- Simplify job assignments with efficient work order management systems
- Automate recurring tasks to improve task allocation and completion rates.
- Help technicians optimize their schedules to maximize daily productivity
Enhance Operational Excellence with Automation
- Improve service agility to maximize workforce efficiency
- Eliminate repetitive tasks through comprehensive automation
- Centralize communication to speed up resolutions and minimize bottlenecks
Boost Customer
Satisfaction
- Enable customers to choose time slots and receive updates on service requests
- Ensure exceptional service delivery for a positive customer experience
- Use customer feedback to refine service strategies and boost CSAT score
Gain Real-Time Insights into Service Operations
- Track the service lifecycle for complete visibility
- Get transparency in team performance and operation
- Set measurable KPIs to continuously optimize service processes
Key Features
Scheduling and Dispatch
Assign the best-suited field technician to a job with intelligent scheduling with factors like skills, proximity, priority and availability.
Route Planning
Guide technicians with shortest, fastest, and most efficient routes, reducing travel time and operational costs.
Advanced Analytics and Reporting
Analyze service metrics across territories with custom dashboards. Leverage actionable insights powered by location data for better decision-making.
Territory Management
Organize and visualize service zones to improve task allocation and resource utilization.
Role-Based Access Control
Define team hierarchies and ensure compliance by regulating data access and approvals.
Geo-fenced Monitoring
Set geofencing parameters for technicians and trigger alerts when they enter or leave specified areas.
Contextual Alerts
Offer technicians with AI/ML-based real-time, actionable alerts to improve task efficiency and engagement.
Mobile App
Equip service technicians with a mobile app for managing tasks, accessing customer data, and collaborating on-the-go.
Knowledge Base
Offer technicians with quick access to instructional materials and best practices for faster service resolution.
Use Cases
Work Order Managment
Simplify job creation, assignment, and monitoring to automate workforce utilization and operational efficiency.
Capacity Planning
Optimize resource allocation with intelligent planning tools that reduces agent downtime and scheduling conflicts.
Contractor Managment
Collaborate with contractors, track their performance, and enhance productivity with real-time updates.
Inventory Tracking
Monitor inventories, link them to service requests, and enable technicians to request parts via the mobile app.
Contract Planning
Maintain a centralized repository for service contracts, track compliance, and manage renewals seamlessly.
Automated Invoicing
Streamline invoicing with customizable templates, reducing errors and paperwork.
- Work Order Management
- Capacity Planning
- Contractor Management
- Inventory Tracking
- Contract Planning
- Automated Invoicing
Work Order Managment
Simplify job creation, assignment, and monitoring to automate workforce utilization and operational efficiency.
Capacity Planning
Optimize resource allocation with intelligent planning tools that reduces agent downtime and scheduling conflicts.
Contractor Managment
Collaborate with contractors, track their performance, and enhance productivity with real-time updates.
Inventory Tracking
Monitor inventories, link them to service requests, and enable technicians to request parts via the mobile app.
Contract Planning
Maintain a centralized repository for service contracts, track compliance, and manage renewals seamlessly.
Automated Invoicing
Streamline invoicing with customizable templates, reducing errors and paperwork.
Industries We Serve
Manufacturing
We empower manufacturers with software that enhances production workflows, monitors equipment performance, & enables predictive maintenance. Our solutions help streamline supply chains, reduce downtime, & increase profitability.
Oil and Gas
Our custom-built solutions for the oil & gas industry improve operational control, asset management, & regulatory compliance. We provide data-driven platforms that optimize production & enhance decision-making through real-time insights.
Healthcare
We deliver secure, HIPAA-compliant healthcare software designed to enhance patient care & streamline medical operations. From telehealth platforms to electronic health records (EHR), our solutions promote better health management & operational efficiency.
Energy & Utilities
Telecommunications
Assign technicians using AI for enhanced network efficiency.
Manage contractors and track metrics to improve service quality.
Case Studies
Consumer Durable Leader Improves Lead and Work Order Management with Dista
A Leading Indian Bank Provides Smooth Doorstep Banking Powered by Dista Field Service
Dista Improves Field Agent Productivity for a Leading Telecom Firm
B2B Diagnostics Chain Streamlines Sample Pick Up Collection with Dista
Leading NBFC Orchestrates Debt Collection Process
With Dista
Leading MFI Firm Gets Real-Time Visibility on Loan
Officers
Empowering Businesses with Innovation and Excellence
